Josh Futrell is Product Manager, Instrumentation at Industrial Scientific. He joined Industrial Scientific in 2011 and works across all departments to manage the full product lifecycle. His expertise includes collecting and analyzing voice of customer, working collaboratively with development teams to formulate innovative approaches to solve problems, and rolling out new products. Josh earned his BA in Theatre Arts from the University of Pittsburgh and his MBA in Marketing, Strategy, Organizational Behavior, and Information Systems from Carnegie Mellon University, Tepper School of Business.
For many people, the board game Clue, was their first venture into the world of investigation. Players move around the board, gathering facts about a recent murder and eliminating possibilities, to piece together a conclusion like “Ms. Peacock killed Colonel Mustard in the study with a candlestick.” This beloved, somewhat ominous children’s game highlights the importance of answering the big five questions when an incident... Read More
In the gas detection business, we hear a lot of stories about tragic things that happen on industrial worksites. The hardest to hear as equipment manufacturers are stories where workers were put into dangerous situations that could have been avoided. While doing early voice-of-customer work for a new area monitor project, a safety technician told me that the standard response to area monitors in alarm was to evacuate the... Read More