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Global Gas Detection and
Monitoring Solutions
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| Instrument Return Instructions |
| The process for returning instruments to Industrial Scientific for repair is quite simple. Follow the steps outlined below for fast, high quality service. 1. Properly pack the instrument(s) into an appropriate shipping box. Do not include items such as chargers, pumps, and cases unless they are in need of repair.
2. Place appropriate paper work (PO #) into the box and seal. Be sure to include information such as, bill to and ship to addresses, contact name and phone number, pre approved repair limit, and any observations on the instrument.
• Instrument Repair - Return Form (PDF)
• Instrument Repair - Return Form (Canada) (PDF)
3. Forward shipments to one of the following addresses:
| North American Service Center - Oakdale, PA |
Industrial Scientific
Instrument Repair enclosed
7848 Steubenville Pike
Oakdale, PA, 15071-1500
USA
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| European Service Center |
Industrial Scientific Corporation
Instrument Repair enclosed
Westbroek 52
4822 ZW Breda
The Netherlands
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| North American Service Center - Houston, TX |
Industrial Scientific
Instrument Repair enclosed
Global Business Park
2300 Pasadena Freeway Suite 103
Pasadena, TX, 77506
USA
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| Australian Service Center |
Industrial Scientific Australia Pty. Ltd.
Instrument Repair enclosed
Level 5, 113 Wicks Road
North Ryde, NSW 2113
Australia
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| Canadian Service Center - Edmonton, AB |
Industrial Scientific Corporation
Instrument Repair enclosed
Unit 1A, 153 Pembina Road
Sherwood Park, Alberta, T8H 0B9
Canada
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| Singapore Service Center |
Industrial Scientific Corporation Pte. Ltd.
Instrument Repair enclosed
7 International Business Park
#03-01 TechQuest Building
Singapore 609919
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4. Your instrument will be charged and tests will be done to check reference and bridge voltages, sensor full span values, and sensor stability over the run-time of the unit.
5. If any questions arise regarding this or any other Industrial Scientific matter, do not hesitate to call us at 1-800-DETECTS (338-3287).
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